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Local Small Business Success Stories
Score Southern Arizona has helped many area small businesses achieve their goals.  Here are a few examples.
Sharon Harn Organizing
Sharon Harn

Starting a business is not an easy task.  Add to that the challenge moving to a new town, and not knowing a lot people and it’s even more difficult. But Sharon Harn of Sharon Harn Organizing overcame all obstacles and created a successful business here in Tucson.

Sharon started her Professional Organizing business in California about a year ago. The business was taking off when she and her husband moved to Tucson because he received a job transfer.  Sharon came from the corporate world and spent more than 15 years in management.  Her last job was general manager in a manufacturing company, so she is familiar with organizing and improving departments, systems, and daily tasks of employees. Plus, organizing comes naturally for her.

Sharon realized that starting a business in a town where she knew very few people was going to be a little more difficult.  She was already familiar with SCORE® because she had utilized their services in California. So she contacted SCORE®  in Tucson and spoke to Rao Bollimpalli. He gave her some very good recommendations how to advertise and get people familiar with her business name.

Now she is doing what she truly enjoys doing – helping businesses and residents become more organized.
“When a business or home owner is able to find documents, files, and items quickly and their systems are more productive, the bottom line is that they will be more profitable,” Harn said.  “The real benefits of being organized is it allows more time to do what they really enjoy doing, it gives them more freedom, and more peace of mind.”

You can contact Sharon at 360-1450, or by email at sharon@sharonharn.com . Her web site is www.sharonharn.com.


El Burrito Restaurant
snipshotelburrito          The restaurant business is notoriously difficult.  Most new enterprises that open close within the first few years.  But El Burrito has triumphed over the odds in northwest Tucson with 25 years of serving tamales, chimichangas, tacos, fajitas and of course burritos.
            “As a very independent person, I realized early on that I had to have a lot of help with this dream of mine,” said entrepreneur Michaele Ann Melton.  “I had never worked in a restaurant; I had never taken any business classes; and I had never cooked for more than eight people at a time.”
But Melton did what many successful people do, she surrounded her self with great people.  She spoke with friends in business (not necessarily the restaurant business,) including Liz Bissett-Fisher at SCORE Southern Arizona, and found that many of her challenges were the same challenges other business owners were facing.
“Bouncing ideas off others and discussing things with other entrepreneurs was a big plus,” Melton said.
El Burrito opened at Ina and Thornydale in 1980 when the Northwest was quickly beginning to develop into a very busy part of Tucson.  At that time, business grew steadily as subdivisions were completed, schools opened and strip-malls thrived.  People soon learned that they no longer had to venture to South Tucson to enjoy authentic Mexican food.  Instead, El Burrito’s two head cooks came north to delight customers with all their tasty favorites.
One of Melton’s most important lessons learned was how to treat her staff.
“Once I learned the importance and benefits of really empowering the staff, not only did their self-esteem rise, so did their productivity and their loyalty and their commitment to the success of the business,” Melton said.  “That has enabled me to build a very stable staff, both front-of-the-house and back, and in turn, that really ensures consistency which leads to customer satisfaction and repeat business for 25 years!”
                                                 

Hot Desert Landscaping
Hot Desert Landscaping's Isuzu     Margaret Cooper didn’t start out in the landscaping business.  When she was living back east she took her love of gardening and did some work for her homeowners association.  People started complementing her on her work and asked her to work on their projects.  And a new career began.
    Eventually Margaret moved to Green Valley and she had to start all over looking for clients.  Once again she built a thriving business, but did come to a point where she realized she needed help.  Margaret needed a new truck to take care of all of her customer’s needs, but didn’t have the cash.  She’d been aware of SCORE® Southern Arizona for a while, but didn’t know how the organization could help until she met with Bill Roach, a SCORE Southern Arizona Counselor.
     With help from Bill and SCORE® Southern Arizona, Margaret got her truck, an Isuzu.   “It allowed us to do more work,” Margaret said.  Hot Desert  Landscaping has been able to take on more commercial jobs and new residential clients as well. 
More Success Stories
Read SCORE's nationwide success stories.